Services

WHAT I DO

WHAT I DO

WHAT I DO

UX/UI Design

I design user-centered digital experiences with a focus on usability, accessibility, and clarity. By collaborating closely with stakeholders, I help clients create experiences that drive engagement and improve user satisfaction.

UX/UI Design

I design user-centered digital experiences with a focus on usability, accessibility, and clarity. By collaborating closely with stakeholders, I help clients create experiences that drive engagement and improve user satisfaction.

Content Strategy

I help clients define what to say, when to say it, and why it matters. Through thoughtful content planning and structure, I make sure information is clear, consistent, and supports both user needs and product goals.

Content Strategy

I help clients define what to say, when to say it, and why it matters. Through thoughtful content planning and structure, I make sure information is clear, consistent, and supports both user needs and product goals.

UX Writing

I write interface copy that guides users at every step. I also write content that supports the user experience outside of the product, like help articles, marketing newsletters, and chatbot conversations.

UX Writing

I write interface copy that guides users at every step. I also write content that supports the user experience outside of the product, like help articles, marketing newsletters, and chatbot conversations.

UX Research

I interact with actual users so that design and content comes from informed, data-driven decisions, not guesswork. I capture the user’s perspective and measure results to bring products to their full potential.

UX Research

I interact with actual users so that design and content comes from informed, data-driven decisions, not guesswork. I capture the user’s perspective and measure results to bring products to their full potential.

UX/UI Design

I design user-centered digital experiences with a focus on usability, accessibility, and clarity. By collaborating closely with stakeholders, I help clients create experiences that drive engagement and improve user satisfaction.

UX Writing

I write interface copy that guides users at every step. I also write content that supports the user experience outside of the product, like help articles, marketing newsletters, and chatbot conversations.

Content Strategy

I help clients define what to say, when to say it, and why it matters. Through thoughtful content planning and structure, I make sure information is clear, consistent, and supports both user needs and product goals.

UX Research

I interact with actual users so that design and content comes from informed, data-driven decisions, not guesswork. I capture the user’s perspective and measure results to bring products to their full potential.

HOW I DO IT

HOW I DO IT

HOW I DO IT

  1. Strategy

    UX audit and analysis Creation of content guidelines Competitive analysis Product vision/deck

  2. Strategy

    UX audit and analysis Creation of content guidelines Competitive analysis Product vision/deck

  3. Strategy

    UX audit and analysis Creation of content guidelines Competitive analysis Product vision/deck

  4. User research + analysis

    User interviews Usability testing Journey mapping Persona creation

  5. User research + analysis

    User interviews Usability testing Journey mapping Persona creation

  6. User research + analysis

    User interviews Usability testing Journey mapping Persona creation

  7. User interface + prototyping

    Wireframes Responsive design Interactive prototypes High fidelity mockups

  8. User interface + prototyping

    Wireframes Responsive design Interactive prototypes High fidelity mockups

  9. User interface + prototyping

    Wireframes Responsive design Interactive prototypes High fidelity mockups

  10. Workshop facilitation

    Service blueprinting Affinity diagramming Storyboarding Team mentorship

  11. Workshop facilitation

    Service blueprinting Affinity diagramming Storyboarding Team mentorship

  12. Workshop facilitation

    Service blueprinting Affinity diagramming Storyboarding Team mentorship

TOOLS I USE

TOOLS I USE

TOOLS I USE

Interested in working together?

Let's connect.

© 2025 Andrea Sun All Right Reserved

Icons courtesy of The Noun Project

Interested in working together?

Let's connect.

© 2025 Andrea Sun All Right Reserved

Icons courtesy of The Noun Project

Interested in working together?

Let's connect.

© 2025 Andrea Sun All Right Reserved

Icons courtesy of The Noun Project